At NCPS, we proudly deliver across Southeast Queensland with set delivery runs and competitive local freight rates. For customers outside our standard delivery areas or located interstate, we aim to keep shipping simple and transparent — but there are a few important things to know before placing your order.
How Freight is Estimated
Our system currently applies a standard freight charge at checkout based on typical order volumes. However, the freight price shown at checkout is only a guide.
Smaller, metro-friendly orders will often ship at the displayed rate.
Bulky, heavy, or high-volume orders, or remote/rural destinations, may attract higher charges due to actual shipping costs.
We use trusted courier partners to secure the best rate available.
What Happens If Charges Differ?
If actual freight charges differ significantly from the amount shown at checkout:
Our team will contact you before dispatch to confirm updated freight costs.
You’ll have the option to:
Proceed with the revised charge;
Adjust your order;
Or cancel for a full refund.
We will never charge extra freight without your approval.
Not Sure If You’re In Our Standard Zone?
Our standard free and flat-rate delivery options apply to SEQ metro zones including Brisbane, Gold Coast, Sunshine Coast, Ipswich, Kingaroy, Toowoomba, and surrounds. For a detailed list of included postcodes, please refer to our Shipping & Returns page.
By Ordering From Outside SEQ Metro:
You acknowledge that final freight charges may vary from the checkout estimate;
You authorise NCPS to contact you if additional freight applies before processing your order;
You accept the terms outlined on this page and in our Terms & Conditions.
